Accessibility statement.
Char. Pilakoutas LTD (hereinafter referred to as “BMW Cyprus” designs its website to be accessible in accordance with the provisions of the ‘The Accessibility of Products and Services Act of 2024 (57(I)’. This accessibility statement applies to the offer on the https://www.bmw.com.cy website.
In particular, the The Accessibility of Products and Services Act of 2024 (57(I) obliges service providers among other things to design e-commerce services so that they are accessible and usable for people with disabilities in the usual way, without particular difficulty and, in principle, without external help. These requirements have been specified in more detail in the ‘The Accessibility of Products and Services Act of 2024’, according to which state-of-the-art technology must always be observed. In addition to the technical requirements, the legal regulations oblige service providers to make certain information available in an accessible form.
General Description of the Service and Descriptions and Explanations necessary for Understanding of the Operation of the Service.
BMW offers various e-commerce services (hereinafter referred to as “services”) on its website that enable customers to purchase products and services online. The available services have been described below.
Online content that is not part of the described services may not (yet) be completely accessible.
Ordering Vehicles Online.
Requesting consultation
Customers can request consultation for vehicles from https://www.bmw.com.cy/forms/rfc/rfc.html by entering their personal data.
BMW Connected Drive.
Customers are provided with digital services for their vehicle in the BMW Online Store for BMW ConnectedDrive. They can add services for a vehicle they already own and purchase them online. The services offered depend on the customer's vehicle and may vary. A BMW ID is required and the vehicle must be linked to the BMW ID.
BMW Online Appointment Scheduling.
Customers can book a service appointment with a BMW Cyprus using the Online Appointment Scheduling by selecting the desired, individual services for an already owned vehicle and an appointment.
Book a Test Drive.
Customers can book a test drive in a vehicle of a desired model series using Book a Test Drive form by entering their personal data and by selecting the desired date and time as well as the BMW Dealer CY at which they want to go on this test drive.
Compliance with Accessibility Requirements.
Char. Pilakoutas LTD endeavors to make its website accessible in a variety of ways and to prepare it for the use of assistive technologies. For this purpose, the development of the websites complies with the technical standards of European standard EN 301 549 and the success criteria of the Web Content Accessibility Guidelines (WCAG) 2.1 referenced therein at conformity levels A and AA.
The relevant subpages of the website also provide the information required in accordance with ‘The Accessibility of Products and Services Act of 2024’ in an accessible manner.
Responsible Market Surveillance Authority.
The Deputy Minister of Social Welfare is the responsible authority for monitoring compliance under Law 57(I)/2024.
Update of the Statement.
This accessibility statement was last updated on 2025-06-28.